Privacy Policy

Who we are

OBE Building Ltd
Registered in England & Wales with company number 14648309
Registered office: 7 Priory Close, London, England, E4 8AE
Email: olajbros@gmail.com
Telephone: 07775 360 777

We are the data controller responsible for your personal data.

What personal data do we collect?

We may collect and process the following personal data:

• name
• address (and the address of any other property where work is to be carried out)
• contact details such as your email address and telephone number
• details of the building work you require or are enquiring about
• information about your ability or means to pay for the work you require or are enquiring about
• payment information such as card details (processed via secure third-party payment providers)
• correspondence between us

We do not collect or process special category personal data.

How do we collect your data?

Most of the personal data we hold is provided directly by the persons to whom it relates.  We collect and process personal data when:

• you contact us by phone, email or via our website
• you request a quotation
• you enter into a contract with us
• you make a payment to us
• we correspond with you during a project

We do not purchase marketing data or obtain personal data from third parties for advertising purposes.

How will we use your personal data?

We use your personal data to:

• comply with legal and regulatory obligations
• respond to enquiries
• provide quotations
• enter into and perform contracts
• arrange and carry out building work
• communicate with you about your project
• maintain safe and appropriate working environments for our staff
• contact you about products and services which we believe may interest you
• process payments and maintain our accounting and other records
• manage and protect our business, such as preventing (or reducing the risk of) fraud or other criminal activity

Basis for processing personal data

We rely on the following lawful bases for processing your data:

• Contract – where processing is necessary to provide our services or take steps at your request before entering into a contract
• Legal obligation – where we must retain financial, tax and other records
• Legitimate interests – to respond to enquiries, manage and protect our business, and keep appropriate records of our work

Sharing your personal data

We may share your personal data with:

• subcontractors engaged to carry out work on your project
• our accountants and other professional advisers
• payment service providers (such as Stripe)
• our bank
• credit reference agencies and other financial services organisations
• IT and website hosting providers
• our insurers
• legal or regulatory authorities where required

If you agree, we (through our website) may share your personal data with other companies (such as Google) so that they may offer you products and services.  

We only share personal data where necessary and we ensure appropriate safeguards are in place.  We do not sell personal data.

If you have agreed to receive marketing, you may always opt out at a later date.  You have the right at any time to stop us from contacting you for marketing purposes or giving your data to others.  If you wish to exercise these rights, please contact us.

Payments

If you pay by card, payments are processed securely by a third-party payment provider (such as Stripe). We do not store your card details unless you authorise us to do so for future payments.

If you pay by bank transfer, your bank details are processed only for the purpose of receiving payment and maintaining accounting records.

Data retention

We only retain personal data for as long as necessary.  In general this is:

• unsuccessful quotations: up to 24 months

• contract and project records: typically 6 years from completion
• financial and tax records: typically 6 years after the end of the relevant financial or tax year.

We may retain information for longer where required by applicable legal, tax or regulatory requirements (such as requirements of HMRC), or where relevant to potential legal claims.

Data security

We take appropriate technical and organisational measures to protect personal data, including:

• Secure handling of paper records
• Secure password-protected systems
• Restricted access to personal data
• Use of reputable cloud storage and accounting providers

Your data protection rights

Under UK data protection law, you have the right to:

• request access to your personal data
• request correction of inaccurate data
• request erasure of your data (in certain circumstances)
• request restriction of processing
• object to processing based on legitimate interests
• request transfer of your data to another organisation

We do not normally charge a fee for exercising these rights unless a request is manifestly unfounded or excessive.

If you wish to exercise your rights, please contact us using the details at the top of this policy.  We will respond within one month.

Cookies

Our website may use essential cookies to ensure it functions properly.

We do not use advertising or marketing cookies.

If you wish to disable cookies, you can do so through your browser settings.

Links to other websites

Our website may contain links to other websites. This privacy policy applies only to our website. We encourage you to read the privacy policies of other websites you visit.

Complaints

If you have concerns about how we handle your personal data, please contact us.

You also have the right to complain to the Information Commissioner’s Office (the “ICO”):

Information Commissioner’s Office
www.ico.org.uk
Telephone: 0303 123 1113

Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

Last updated: 21 April 2026